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WHAT WE DO

Change your queueing today

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TAKING QUEUE NUMBERS

Easy queueing

Using Q No-More's application, you can take a queue number from the comfort of your home or while on your way to the store. Arrive just in time to enter the store without having to stand in line

BOOKING RESERVATIONS

Reserve seats for you and your guests

Using our application, you can make reservations at your favourite stores with a few clicks of a button. No more hassle of having to call the store.

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CHECK YOUR SPOTS

Know your timings

The application will display your queue spots as well as bookings. Use the application to check your spot in line or confirm the details of your bookings.

FAQ

The Answers You Need

HOW CAN WE DETERMINE HOW MANY PEOPLE ARE QUEUING USING THE QUEUE FUNCTION?

When people take queue numbers on the application, the numbers are sent to the staff interface. The number of people queuing using the queue function will be the total number of queue numbers that have not been let into the store, cancelled by customers or removed for late show up by the staff.

WHAT HAPPENS IF PEOPLE DEFAULT FROM THEIR BOOKINGS CONSISTENTLY? HOW WILL USERS BE PENALISED IF THEY DO NOT TURN UP?

If people default from their bookings or do not show up to their bookings constantly, they will be barred from making bookings or joining queues for a certain period of time. The first barring will be after 5 incidents, baring them for 1 day. After another 5 incidents, they will be barred for 3 days. Every following 5 incidents will increase the number of days barred to 5 and capping at 7 days.

HOW MUCH PRIORITIZATION IS GIVEN TO THE QUEUE APP?

For people who did not use the app and show up physically at the store. The staff will enter the system for them and tell them an estimated waiting time,they will then have to wait at the store itself until their turn is reached. If they want to walk around the mall, the staff can encourage them to download the app.

WHAT HAPPENS IF I AM LATE TO MY BOOKING OR QUEUE SPOT?

The stores in question have full autonomy when it comes to deciding the grace periods if bookings and queue numbers. As such, the grace periods will vary depending on the whims of the store. We would recommend all customers to arrive slightly before your appointed time so as to reduce any fuss.

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